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chloe824's avatar
chloe824
New member | Level 2
2 years ago

Why does my video's duration change when downloading from Dropbox?

When I download a video from Dropbox, the video's length changes from 16 seconds to 1 minute and 32 seconds.   Does anyone know why the video's duration would change? Thank youšŸ˜­šŸ˜­šŸ˜­
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chloe824's avatar
chloe824
New member | Level 2
2 years ago

When I preview the video using both the mobile app and the desktop version, the duration is shown as 16 seconds.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for checking, Chloe! 

 

If you try to preview that 1 minute video, does it preview? And if it does, can you clarify what you see after the 16 seconds that the normal video lasts? 

 

If you have any screenshots, feel free to send them over. 

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