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Bill007's avatar
Bill007
Explorer | Level 4
4 years ago

Accessing file properties/details on image files stored on Dropbox

Hi,   I'm trying to edit the file properties/details on an image file stored on dropbox to add tags so I can search my collection for specific photo themes. However, some files I can do this but oth...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Bill007, I'd be more than happy to help! 

 

Are these files part of a shared folder by any chance? Could you send me a few screenshots, in order for me to have visual too?

 

Keep me posted!

  • Bill007's avatar
    Bill007
    Explorer | Level 4
    3 years ago

    Thanks for your help Megan. It is indeed a shared folder, but I don't think anyone one else has it open at the same time.

    Thanks Bill

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi Bill007, thanks for the update! 

       

      Can you go online and check the shared folder's permissions, to see if you have "editing" or "viewing" permissions? 

      • Bill007's avatar
        Bill007
        Explorer | Level 4
        3 years ago

        Hi Megan,

          I'm the admin on the account so usually have full editing access (where would I go to check this applies to EVERYTHING?). The odd thing is that identical image files within the same folder differ in whether you can edit the "details" - you can see in my last screen shot that some files have tags whilst others don't because I can't access/edit the file "details".

        Thanks Bill

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