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melanie75058's avatar
melanie75058
New member | Level 2
5 months ago
Solved

All files gone after many years of non-activity. Where did they go?

I've had a dropbox for years and have been continuously paying and now all my files are gone.   I did not delete them and looked at recover but nothing there.   Please help me find these.
File access
restore
  • melanie75058's avatar
    melanie75058
    5 months ago

    Hey Good news.   It looks like it was using my gmail for log into a new account and it is under another email.  I don't use the gmail but it must have opened a new dropbox account.  Anyway I found my files.  THanks for helping.

melanie75058's avatar
melanie75058
New member | Level 2
5 months ago

I also see this one:  

 

 

Hello, Melanie Schuchart

You paid $12.78 USD to Dropbox

MerchantDropbox
support-paypal@dropb...
+1 855-337-6726
Transaction dateJun 18, 2025
 
Subtotal$12.78
Total$12.78 USD
 
Paid Dropbox with
 

PayPal Debit Card

$12.78 USD

Transaction ID: 7NC68212VD259523T
View payment status

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