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All files gone after many years of non-activity. Where did they go?
I've had a dropbox for years and have been continuously paying and now all my files are gone. I did not delete them and looked at recover but nothing there. Please help me find these.
Hey Good news. It looks like it was using my gmail for log into a new account and it is under another email. I don't use the gmail but it must have opened a new dropbox account. Anyway I found my files. THanks for helping.
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- Walter
Dropbox Community Moderator
We're glad to hear that you managed to sort this out in the end and thank you for keeping us in the loop too.
Let us know if anything else comes up in the future melanie75058
Mark - Thanks... I figured it out and nothing is lost. See above :)
- Theresa
Community Manager
Hi melanie75058 and welcome to the Dropbox Community. I’m so glad to hear you were able to find you files – what a relief! Thanks for taking a moment to update us too. It’s great for others to know that these situations can have a happy ending 😊.
I’m Theresa 👩💻, one of the Community Managers here. If you’ve got any Dropbox tips or favorite features that help you stay organised, I’d love to hear about them.
Looking forward to hearing from you,
T😸 (Dropbox Community Manager)
