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amalb's avatar
amalb
Explorer | Level 4
4 years ago

All my files disappeared from Macbook after deleting dropbox.

All my files disappeared from Macbook after deleting dropbox. When i re-installed drop box i only got some of them back because the most recent ones (since september 2020) weren't synced to my dropbo...
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amalb's avatar
amalb
Explorer | Level 4
4 years ago

Hi Megan

 

Is there a way to know which accounts are made on my name. I have many e-mail adreses and i tried to sign in with all of them but there are no other accounts. If i remember correctly this is the only account i have. I signed out last year on my laptop that's why the files didn't sync. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hey amalb, sorry for jumping in here.

I'm afraid there's no way for you to check how many accounts you might have created.

A workaround would be to try to sign in with each of your email addresses, try the forgot password option and check if a password reset email reaches that address.

Regarding your files, have you searched your computer, like your trash, for example?

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