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amalb's avatar
amalb
Explorer | Level 4
4 years ago

All my files disappeared from Macbook after deleting dropbox.

All my files disappeared from Macbook after deleting dropbox. When i re-installed drop box i only got some of them back because the most recent ones (since september 2020) weren't synced to my dropbo...
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Jackson's avatar
Jackson
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi agusvon, thank you for posting.

 

Did you delete the Dropbox folder, before deleting the Dropbox app?

 

If you have not deleted the Dropbox folder before or after deleting the app, your files could still be in the Dropbox folder, under a folder called PC or Mac.

 

Can you also check your events page, and see if you can find a deletion event related to your missing files? 

 

Let me know if you find them. 

agusvon's avatar
agusvon
Helpful | Level 6
4 years ago

On dropbox I can see all my folder in Mac Section, but they are empty inside, there's no files or images inside the folders. In some of the a few files, but the most part of my files are missing. 

This was all the folder that disappeared in my mac, they are there in dropbox account. But the most of the folder are empty, all my information is missing.

 

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