We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
All my files disappeared from Macbook after deleting dropbox.
All my files disappeared from Macbook after deleting dropbox. When i re-installed drop box i only got some of them back because the most recent ones (since september 2020) weren't synced to my dropbo...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi Elli732, if you access your Dropbox account online, and search for some example file names that you're missing, does it come up with any results?
What if you do the same on your File Explorer?
Hi Megan
no i can't find any file anywhere neither in Dropbox nor in my file explorer.
I just want to mention, that I didn't even have the "Dropbox" Application installed on my Laptop only the said folder was there.
After all my files were gone I installed Dropbox to check if they would be there maybe, but they weren't there.
no i can't find any file anywhere neither in Dropbox nor in my file explorer.
I just want to mention, that I didn't even have the "Dropbox" Application installed on my Laptop only the said folder was there.
After all my files were gone I installed Dropbox to check if they would be there maybe, but they weren't there.
- Megan
Hi Elli732, you mentioned that the app wasn't installed to your laptop, when you deleted the folder.
Did you remove the app from the device long ago?
In any case, it seems that the app wasn't actively syncing this folder to your account. Provided that it was, you would be able to see any changes (additions, or deletions) in your events page, or deleted files page.
Based on the info you've provided me, it seems none of these changes synced to your Dropbox account, therefore on our end, you wouldn't be able to restore them.
