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KafS's avatar
KafS
New member | Level 2
1 year ago
Solved

All my folders suddenly disappeared from my Dropbox account

Hi, Suddenly I have all my folders and subfolders that have disappeared from my Dropbox.  I don't share this Dropbox with any one. I haven't found anything relating trace of deletion of files....
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi there KafS - sorry to hear about your missing files.

 

If you've ensured that you're logged into the correct account, could you have a look at your events page and let me know if you see any signs of the files there?

 

Thanks!

KafS's avatar
KafS
New member | Level 2
1 year ago

Hi Walter,

Thaknks for your quick answer!

As I notice in my message I haven't found anything relating trace of deletion of files.

No signs of the files deletion there?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    When is the last time you remember seeing them on the website KafS?

     

    Do you happen to have more than one email addresses perhaps? 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      1 year ago

      Does Events show up the addition of the files? 

    • KafS's avatar
      KafS
      New member | Level 2
      1 year ago

      I would say the last file I have imported on my Dropbox should be the last week the 7th of july and the content of my Dropbox was OK.

      I don't think I have more than one email addresses for this dropbox.

       

       

      • KafS's avatar
        KafS
        New member | Level 2
        1 year ago

        let me correct my last correct access was July 3

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