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KafS's avatar
KafS
New member | Level 2
2 years ago
Solved

All my folders suddenly disappeared from my Dropbox account

Hi, Suddenly I have all my folders and subfolders that have disappeared from my Dropbox.  I don't share this Dropbox with any one. I haven't found anything relating trace of deletion of files....
Delete
restore
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

When is the last time you remember seeing them on the website KafS?

 

Do you happen to have more than one email addresses perhaps? 

KafS's avatar
KafS
New member | Level 2
2 years ago

I would say the last file I have imported on my Dropbox should be the last week the 7th of july and the content of my Dropbox was OK.

I don't think I have more than one email addresses for this dropbox.

 

 

  • KafS's avatar
    KafS
    New member | Level 2
    2 years ago

    let me correct my last correct access was July 3

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago
      KafS wrote:

      let me correct my last correct access was July 3

      But what does www.dropbox.com/events show about access and additions etc 

      • KafS's avatar
        KafS
        New member | Level 2
        2 years ago

        www.dropbox.com/events shows no access and additions

         

        The only events it shows is:

         

        KS
        Vous avez ajouté l’application Dropbox.
        8/7/2024 17:35
        US
        L’ordinateur AB-DELL-F2 a été associé à votre compte.
        8/7/2024 17:31

         

        To try to face this problem, 2 days ago I have installed Dropbox on my computer hoping that I get a copy of all the content of my dropbox but only the basic root pdf file have been synchronized.

         

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