All of my files disappeared after some sort of syncing

Question

Hi - I think I did some sort of syncing that Dropbox prompted me to do, and now I don't know how to access my folders and files.&nbsp; PLEASE HELP!

Walter · Answer

HI there verahsilver - sorry to hear about your missing files.
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Can you let us know some additional information about the actions you took so that we can make sure we're on the same page?
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Do you see any signs of your files in the deleted files page or the events page perhaps?
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Let us know more and we'll take it from there.&nbsp;

verahsilver · Answer

Hi, Walter.&nbsp; Nothing in deleted files or events.&nbsp; They all moved somewhere, and I don't know where.&nbsp; Thank you.

Walter · Answer

Can you check your backups page as well verahsilver ?

verahsilver · Answer

Also, I am able to access my files from my phone (thank goodness) but not from my laptop.&nbsp; Does that make any sense?

Walter · Answer

Are you logged into the same Dropbox account on both devices verahsilver?&nbsp;

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All of my files disappeared after some sort of syncing

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