We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Allow us to resize the chat window. Also, my files have been deleted after 30 days. How?
Make the chat window to have ability to pop out and move to another screen if necessary. It's crazy to not have this capability when most chat windows allow resizing, pop-out, etc. so your reps and ...
I'm getting nowhere unfortunately so really would like some upper level support here.
- Hannah
Dropbox Community Moderator
Hi there, STI2.
If your case requires to be looked into by our specialized team, the agent working on your case, will take care of that.
For now, please make sure to follow their guidance and suggestions so that you can get to the bottom of it the soonest possible.
Hi Hannah, I have been continuing with one rep yet I don’t have any more time It’s been months and still no resolution even for the simple account subscription retention.
How many level of support do you have there and why is this difficult? I was told I’d have to manually re-add devices that were unlinked now almost two months ago. I first reported this within the 30 day window.
this should be reversed back to when I subscribed to Dropbox professional. Nothing in deleted files and folders is older than 4-9-25!
