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cachaito's avatar
cachaito
Collaborator | Level 8
10 months ago
Solved

Almost all of my files in my folder are gone now

Hello! Today for the first time there was a problem with deleted files, which I can't fix. After downloading a file from Dropbox on my iPhone, I wanted to delete it. As always, I used the "delete" op...
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  • Megan's avatar
    Megan
    10 months ago

    Hey cachaito let me also jump in here!

    Have you checked your deleted files page too?

    Also, I'd love to have a visual of your events page, and what you see on your end in order for me to be able to assist further.

    Thanks!

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
10 months ago

Hi cachaito  😊 and welcome to the Dropbox Community 🎉. I am glad to see you found the files you were looking for 📂💙. Thank you for updating us - it’s members like you who keep this Community so vibrant 🙌✨.

I’d also love to hear how you’re using Dropbox in your workflow 💼💻, that's if you're open to sharing 🤗. It’s always inspiring to learn creative ways our members use Dropbox... sharing tips, sparking ideas, and even bringing insights to our team 💡💬.

Looking forward to hearing your story 💌💭

T 😼 (Dropbox Community Manager)

cachaito's avatar
cachaito
Collaborator | Level 8
10 months ago

Hi T_theresa_A! I have to say that despite a few bugs (such as randomly overwriting files with the same name despite selecting the "do not overwrite" option, or the rare, but it happened to me the third time when deleting a single file deleted my entire folder), Dropbox is a reliable and fast service that I enjoy using every day. It allows me to easily upload video files that I edit on my computer and post on Instagram on my phone.

About Delete, edit, and organize

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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