We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
AJSMusic
3 years agoHelpful | Level 6
App: Files not showing folders modified by date
I’m using the dropbox app, on iphone 14 pro max. I have a paid plan.
My problem is: when I ask the app (in files) to sort by date, it doesn’t sort any of my Folders by date. Meaning; to get to the last folder I just saved (yesterday, on my desktop), I have to scroll thru literally thousands of files from the last 10 years (on my app) to get to my most recently saved file.
This is not a bug, but an oversight…although I did ask this to be solved about 3 years ago, so oversight is a generous description(!)
£360 later and LOADS of new features (we don’t want / didn’t ask for) but STILL can’t sort by date modified?!? If it doesn’t get solved soon, I think I’ll move to another company. It’s a really basic and necessary feature.
My problem is: when I ask the app (in files) to sort by date, it doesn’t sort any of my Folders by date. Meaning; to get to the last folder I just saved (yesterday, on my desktop), I have to scroll thru literally thousands of files from the last 10 years (on my app) to get to my most recently saved file.
This is not a bug, but an oversight…although I did ask this to be solved about 3 years ago, so oversight is a generous description(!)
£360 later and LOADS of new features (we don’t want / didn’t ask for) but STILL can’t sort by date modified?!? If it doesn’t get solved soon, I think I’ll move to another company. It’s a really basic and necessary feature.
5 Replies
Replies have been turned off for this discussion
- Jay3 years ago
Dropbox Community Moderator
Hi AJSMusic, thanks for bringing this to our attention.
We appreciate the feedback on this matter. Currently, there are no modification dates for folders on the Dropbox site or mobile apps, so it wouldn't be possible to sort them by the date.
We take all comments into consideration when improving the Dropbox app and services. - AJSMusic3 years agoHelpful | Level 6I know there isn’t. That’s MY point.
It sucks. So basic. - melanie_rollo2 years agoNew member | Level 2
Is there a status update on when this feature could be added to the Dropbox site?
- Jay2 years ago
Dropbox Community Moderator
Hi melanie_rollo, currently, there is no information on when or if this will be added to the Dropbox site or app.
- grishenko12 years agoHelpful | Level 5
Why is there a button to organize by when it was last modified if it does nothing? This is a broken feature that would be extremely helpful. Instead, I have to go to Windows explorer to organize by date, find the folder name, then search it. It's been like this forever and is broken.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!