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tc19's avatar
tc19
Explorer | Level 4
6 months ago
Solved

Can we delete more than 1000 files in one go?

Hi, 

I would like to be able to delete more than 1000 files in one go. If I select 1500 or 2000 or 3000 files to download I'd like to be able to delete all those files too in one go. It would make the process of downloading and deleting files a lot easier.

Thanks

  • Hi tc19​ 

    Thank you for reaching out to us about this. Am I right in saying that you're attempting to delete over 1000 files via your browser?

    I believe it's possible to delete more at once via the desktop app. Could you try giving that ago and letting me know how you get on?

9 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey tc19, thanks for your suggestion. 

    Do you mind clarifying which Dropbox platform you’re referring to exactly? Are you talking about the Dropbox website/mobile app/desktop app?

    If you’re getting an error while selecting a large number of files and trying to delete them, feel free to send me a screenshot of it, as well.

    Keep me in the loop.

  • tc19's avatar
    tc19
    Explorer | Level 4
    6 months ago

    Hi Nancy, Thanks for responding so quickly.

    I am referring to the Dropbox website. When I select "All Files" and then choose a large number of files (more than 1000) to download that is not a problem When I then want to delete the same files that I downloaded the Delete option is disabled.

  • tc19's avatar
    tc19
    Explorer | Level 4
    6 months ago

    Hi Nancy,

    See this screen shot for reference.

  • tc19's avatar
    tc19
    Explorer | Level 4
    6 months ago

    Hi Nancy, 

    Also, when I hover over the disabled Delete options I get this:

     

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi tc19​ 

    Thank you for reaching out to us about this. Am I right in saying that you're attempting to delete over 1000 files via your browser?

    I believe it's possible to delete more at once via the desktop app. Could you try giving that ago and letting me know how you get on?

  • tc19's avatar
    tc19
    Explorer | Level 4
    5 months ago

    Hi Neal,

    Thanks for replying. Yes, I am trying to delete more than 1000 files via the browser interface.

    I'll give it a go from the desktop app when I have a chance, but I'd still prefer if the browser interface allowed me to do the same.

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi tc19​,

    I completely understand but I believe it's actually a performance limitation of web that is the issue.

    Let me know how you get on!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey tc19 - did you get the chance to try this out from the desktop app instead of the web? 

  • caedric95's avatar
    caedric95
    New member | Level 2
    5 months ago

    Yes, that would be really helpful. Deleting more than 1000 files at once would save a lot of time!

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