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Island S.'s avatar
Island S.
New member | Level 1
11 years ago
Solved

Cannot Delete Folder in Dropbox

I have selected 'Delete' on selected folder, it disappears then reappears with the same exact 'date modified' date stamp within 5 seconds after I select 'Delete.' I have tried about 10x and so has my...
Delete
sync
  • poussard M.'s avatar
    poussard M.
    8 years ago

    This is what you do to fix this.  Go to your settings, security, security checkup, move through the questions to the devices listed.  Logout of all devices (computers, smartphones).  Then go to a browser, access your dropbox account, delete folders.  They are finally gone and do not pop back in a few seconds. If any computer is logged into dropbox you cannot delete a folder.

rachel g.7's avatar
rachel g.7
New member | Level 1
10 years ago

I struggled with this problem all day - my son suggested checking which computers are linked to Dropbox. I went to my account online (under settings I think?) found a whole list of old computers there, unchecked the ones I'm not using, or X'd them off, then went and deleted that folder, and it was FINALLY gone!

Finding that list is convoluted, and sorry but I don't have time right now to retrace the route and write down the path for you, but it's probably easy to Google.

Hope this helps others with this problem

About Delete, edit, and organize

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