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DR1205's avatar
DR1205
New member | Level 2
3 years ago
Solved

Dropbox deleted

I unfortunately deleted my extendec dropbox . How can I get it back with the files that were in it?

  • Mark's avatar
    Mark
    3 years ago

    If you have deleted and closed the Dropbox account then no, it isnt possible. Sorry

4 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    How do you mean you deleted it? 

     

    Did you delete the Dropbox account via the website? 

     

    If so its not possible to recover it I'm afraid. Account deletions include permanent and immediate deletion of all data.

  • DR1205's avatar
    DR1205
    New member | Level 2
    3 years ago

    I used the bill that offered to cancel the account. Is it impossible to regain anything?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    If you have deleted and closed the Dropbox account then no, it isnt possible. Sorry

  • DR1205's avatar
    DR1205
    New member | Level 2
    3 years ago

    Too bad. Thanks Mark anyway!

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