Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Cannot Delete Folder in Dropbox
I have selected 'Delete' on selected folder, it disappears then reappears with the same exact 'date modified' date stamp within 5 seconds after I select 'Delete.' I have tried about 10x and so has my friend who shares the same Dropbox. Looked at security permission and I have all activated.
Thank you for any help.
This is what you do to fix this. Go to your settings, security, security checkup, move through the questions to the devices listed. Logout of all devices (computers, smartphones). Then go to a browser, access your dropbox account, delete folders. They are finally gone and do not pop back in a few seconds. If any computer is logged into dropbox you cannot delete a folder.
27 Replies
Replies have been turned off for this discussion
This is my experience - not sure if it will be relevant to others. I've been trying to delete some Dropbox files today too. Finally I realised that Dropbox was stuck in a sync with 4 files apparently unrelated to the ones I was trying to delete. It was showing sync time as 2 hours. I paused the syncing on both my computers (while turning off other devices which use the Dropbox App) and deleted the files I wanted to delete both on the Dropbox website and on my computers. I emptied the Trash too. (Yes I know this is probably a bit paranoid) Then I switched back on the syncing which completed in seconds and my deleted files stayed deleted. I use a Mac, and the MP3 files I was trying to delete had been sent to me via an NTFS formatted USB stick by a Windows user.
Thanks Jennifer R. You've reminded me that I also paused the synch which was also taking a couple of hours. I think the long synch was because I tried to drop ALL the photos on my PC into Dropbox and they took up more space than the free version allows. Once I had deleted the folders as per my previous comments I re-started the synch.
I had the same problem with a reappearing folder - I could not delete it from my PC. However, after reading comments here about other devices causing a conflict, I tried deleting the folder from my tablet and it worked!
I have the same problem and it is annoying.
I have the same problem. I suspect a mobile device might be the culprit, but the device is not listed on the site!
I have the same Problem its driving me crazy any real fix for this?
Need this fixed! When??
Hi all, Happy New Year!
I got the same problem too.
I use my Android to delete the folder "shellext ". <-- Right, u see space include the name. I think that was the problem.
I think u can use any PC or Smartphone to delete it but not tested! First try with Android was successful.
I have tried contacting support, they know this is a problem, I hope they resolve it soon, I went as far as to tun off all computers and iPads that were syncing except one for a day and it still happened!
