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Forum Discussion
Kangjavi
3 years agoNew member | Level 2
Cannot find one folder after uninstalling and installing dropbox on an iMac
Hello,
Yesterday I removed the dropbox files from my iCloud and deleted the Dropbox Desktop App, I'm using an iMac. Today I reinstalled Dropbox and I can see all the folders I had except for th...
Walter
Dropbox Community Moderator
3 years agoHey Kangjavi - sorry to hear about your missing folder.
Do you see any signs of it in your events page?
This is the place where all uploads, edits, and deletions are normally logged so it should be showing there for you to restore.
I hope this helps and please keep me posted!
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