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dalden's avatar
dalden
Helpful | Level 6
5 years ago
Solved

Can't delete or remove a folder

I am trying to remove a folder that exists on my PC from Dropbox.  I am the owner and no one else is shared.  When I am in dropbox.com I can select the folder but there is no Delete function availabl...
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-_-_'s avatar
-_-_
New member | Level 2
4 years ago

I have the Dropbox app on an Android phone, and it tells me that my dropbox is almost full. There are (apparently) four shared folders. (Home screen, Shared tab has four folders. )

 

(A) Two of the folders on the "Shared" screen are recognizable as my files, but I would never be sharing them on Dropbox, and I do not want to leave them as "Shared." They can be deleted, but Dropbox warns me, "If you continue, you won't be able to access this folder anymore." I do not want to lose access to my files if they are still shared on Dropbox.

(B) One folder is definitely not my personal files, and I am sure that I never shared them. Neither this folder, nor the files, can be deleted.

(C) The fourth folder has files that were on my computer two years ago, but which I would never have shared on Dropbox. There are 69 people sharing these files.

 

One Help page says the problem is that I have Backup activated, but I cannot find that feature to deactivate it, and I do not believe that this is the problem.

 

BTW, I never use Dropbox because this chaos cannot be fixed. I just want to make a clean sweep, but still have access to Dropbox files that one organization has shared.

Leonidas1994's avatar
Leonidas1994
Explorer | Level 3
4 years ago

Hello everyone,

 

Some time ago, a friend shared a folder with me. After I downloaded the files in my backup hard drive, I tried to delete the folder. But, I just could't delete them. To delete it I must give admin permision and I always receive the following message :

 

Although it is in greek, I am sure you can understand the meaning. It is saying that it is not allowed to access this folder. That I need permission to do this action (delete) and that permission is needed from "S-1-...." to make changes in this folder... I don't know what to do and my friend can't find a way to help me...

 

Thank you in advance

 

Leonidas Tzortzakis

 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Leonidas1994, happy Monday! 

     

    What permissions do you have in the folder? Can you check? 

     

    I'd also suggest using selective sync to remove the folder off of the hard drive, if that's what you wish to achieve.

     

    Keep me posted. 

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