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handworx's avatar
handworx
Helpful | Level 5
8 years ago
Solved

Can't unlock a document

We are collaborating on a document.  One editor closed out and saved changes yesterday but the document continues to indicate the person has unsaved changes and will not allow additional edits.  We d...
edit
Error Messages
sync
  • handworx's avatar
    handworx
    8 years ago

    Yes-communicated with her several times.  We ended up creating a separate version because we needed to move forward-thanks for trying to help us!

handworx's avatar
handworx
Helpful | Level 5
8 years ago

Yes-communicated with her several times.  We ended up creating a separate version because we needed to move forward-thanks for trying to help us!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago

No worries, let me know if you experience any further issues in future!

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