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Forum Discussion
VineyardBlue2012
3 years agoNew member | Level 2
Copy entire Dropbox files from one account to another
Hi there, I'm looking to copy my entire Dropbox library from one account I own into another. I need to have a backup of these files under another account. Is there an easy way to do this?
jeminar1
3 years agoNew member | Level 2
This would work, but I am trying to extract all the files from an account that has moved to basic. I can't create sharing and I can't create folders within the web interface.
- jeminar13 years agoNew member | Level 2
I have two dropbox accounts. One has 550GB on it, but I let it lapse to basic. The other is a Pro with 3TB. I don't want the former account, but I do want the data on it. I can't export the data as .zip files because it says "too many zip files to zip", and I can't share the folders, presumably because this is some restriction set by dropbox against people with basic accounts that are too big.
How can I get my data back (short of paying dropbox)? All I want to do is help dropbox by deleting an obsolete account.
- Megan3 years ago
Dropbox Community Moderator
There is another way to do it jeminar1, but it might take some time since you have a large content.
You can either individually download your folders from the Basic account, and then add them to the Professional one.
Or you can basically swap the emails between accounts. You can try changing the emails by using a third email you own as a placeholder to temporarily free up your personal email, to then switch over the accounts.
I hope this helps!
- Jeminar3 years agoExplorer | Level 4
Thanks @Megan.
How would the email thing work? The dropbox account I want to keep is not empty (It has about 1.5TB of good stuff on it), so really I want to merge them into one.
- Jay3 years ago
Dropbox Community Moderator
Thanks for that. The best option then would be to create a shared folder with no files in it, and then I can tell you the simplest method to get the files onto your large account.
Firstly, what error are you getting when creating a shared folder? Are you able to convert an existing folder into a shared folder instead?
- Megan3 years ago
Dropbox Community Moderator
Hi Jeminar, I can definitely forward your feedback to the appropriate areas so we can continue to improve.
Your comments on this have been quite helpful, and I will do everything I can to ensure that your voice is heard.
I'm glad I could help with this, and we'll always be one post away. Have a lovely weekend ahead, enjoy! 😊
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