Move all files and folders from one Dropbox account to another as admin.

Hey Vmanda, let's jump right into this! 

If I understand the situation correctly, it sounds like you're using a Business team on your end. 

What is a little unclear is if the Dropbox account you're talking about is part of your Business team, or not. Is it a separate account or a member of your Business team? Would you mind clarifying? 

In regards to shared folders, keep in mind that you'd need to have access to the shared folder's owner, in order to pass ownership to the Dropbox account you wish. 

Keep me posted, and we'll take it from there!

Hi Megan,

We have 2 completely separate Dropbox accounts.  Company A & Company B.  I am admin on both accounts but with different email addresses.  I need to move everything from Company B into Company A Dropbox and give access to shared files to the correct users.

Hey Vmanda, in that case you can continue sharing folders between accounts, until everything is transferred from account B to account A. 

Once you do that, you can follow these steps in order to change the permissions of each folder. 

Thank you Megan,

When I tried moving the content from Company B to Company A using a Shared Folder, I am unable to add anyone from Company A to that folder.  I get a message that only the owner can add peo[le to the folder.  When I look in Company B, I see that the files are owned by the Team.  I'm not sure how to make myself owner of the files or at least give me the access so I can add users when I move the content to Company A

Hey Vmanda, are we referring to team folders, or simple shared folders? 

Do you have the option to access the owner's account, and change the ownership and permissions?

Hi Megan,

I'm not entirely sure.  They are Team folders, and the access report says they are owned by the team but I don't know what to do with that information.  I can use the log in as user feature and I tried that with one of the users but I still wasn't available to add any other users to the shared folder.  I've added images below to show the message I get when I try and add users to the shared folder in Company A as well as the owners of the team.  I have been trying to move this data all weekend, it is incredibly frustrating.

Hey Vmanda - have you been able to confirm the owner of the folder you'd like to move on your end? 

Also, are you doing this via the Admin Console or from your homepage? 

It just tells me that the folders are owned by the team.  I've tried this from both my home page and from the admin console.  I did the whole create a shared folder, shared it with myself at Company A and when I opened it in Company A I do not have the permissions to manage membership of that folder.  I just ended up downloading each individual folder as a zip file, extracting it and than copying it to the Company A Dropbox account and adding folks back to the folders they need access to.  Luckily it's not a very large dropbox account that I'm moving the stuff from.  What is annoying is by downloading all the data and than copying it to Dropbox, all of my dates are today's date, not happy about that.  I really don't understand why this isn't a simple straightforward process.  I really have a tough time understanding and working with the permission structure in Dropbox.  Nothing seems to be easy.

This merge was exactly what I needed, I've been searching dropbox help for 2 weeks trying to figure this out, it was definetly hidden!