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VineyardBlue2012's avatar
VineyardBlue2012
New member | Level 2
3 years ago

Copy entire Dropbox files from one account to another

Hi there,
I'm looking to copy my entire Dropbox library from one account I own into another. I need to have a backup of these files under another account. Is there an easy way to do this?

14 Replies

  • Jeminar's avatar
    Jeminar
    Explorer | Level 4
    3 years ago

    Jay. Thanks for helping on this. The error I get is when I click share for a folder, the message says "This folder can only be shared with a link". 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi jeminar1, from what I understand you are trying to share a folder that contains other shared folders. 

     

    Can you browse the content of the folder you are trying to share and see if there's any subfolder left there with the little two people icon on them?

  • Jeminar's avatar
    Jeminar
    Explorer | Level 4
    3 years ago

    Megan. That's it... you cannot follow the instructions at https://help.dropbox.com/organize/move-files-between-accounts because you cannot share a folder that is shared or contains shared folders.

    May I suggest you write an engineering ticket that does two changes:
    1. At the text that comes up that says "This folder can only be shared with a link" (or something similar), you add a help hyperlink that points out why.

    2. At the help link above you add in the words on the first step 2. "You can only share a folder that is not already shared. Remove sharing by (...)"

     

    Thank you for fast response Megan, Jay. I never considered that the "Community" would be actually supported by people giving answers. You've increased my faith in dropbox as a solution.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Jeminar, I can definitely forward your feedback to the appropriate areas so we can continue to improve.
     

    Your comments on this have been quite helpful, and I will do everything I can to ensure that your voice is heard.

     

    I'm glad I could help with this, and we'll always be one post away. Have a lovely weekend ahead, enjoy!  😊

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