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Forum Discussion
djjones
5 years agoNew member | Level 2
"Couldn't extract files. Can only handle files up to 512 MB."
I have 2TB of available storage on my Dropbox account, but am unable to open a ZIP file (approx. 3.2GB) -- instead, I'm getting an error message that says "Couldn't extract files. Can only handle fil...
- 3 years ago
Hello,
As mentioned in the thread, zip files that are larger than 512 MB cannot be extracted. To avoid confusion, the "Extract all" button is now disabled for any zip files that pass this threshold. Therefore, to extract the zip file, you would need to first download it and then extract it locally on your computer.
Thanks,
dipoarowona
Dropbox Engineer
3 years agoHello,
As mentioned in the thread, zip files that are larger than 512 MB cannot be extracted. To avoid confusion, the "Extract all" button is now disabled for any zip files that pass this threshold. Therefore, to extract the zip file, you would need to first download it and then extract it locally on your computer.
Thanks,
- nswetland2 years agoNew member | Level 2
This is a very very low and crippling policy that makes the tool essentially useless. We don't use dropbox to store tiny zip files, we have USB drives and hard drives for that. We use DropBox and it's expensive and shrinking storage to store our large files, so we should be able to use your tools on any files we pay for you to store.
Having to download GB worth of files just to unzip them and then re-upload them is a waste of countless resources (data storage, traversal, energy, human capital, and more)
Please consider updating this insulting 512MB limit.- kingcharles2 years agoNew member | Level 2
The limit is ridiculous. I don't even know why they bothered having the feature at all. They've not improved it in several years, so don't hold your breath.
- bctalbert12 months agoNew member | Level 2
Why? that is completely unreasonable
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