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shirley s.2's avatar
shirley s.2
Explorer | Level 3
2 years ago

Cropping or color adjusting JPGs using Dropbox results in them turning upside down!

I took photos on my Android, uploaded them to Dropbox, and they all looked fine, correctly oriented.  I then decided to crop some of them and adjust the color on a few (some things are worth waiting ...
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shirley s.2's avatar
shirley s.2
Explorer | Level 3
2 years ago

I do not know. I assume that I am using Dropbox as my editor. Give me some examples of Third Party apps. Also, how do I check for third party apps?

When I go into Dropbox settings, I see, under "Default Editing Apps" I see Word, Excel, and Powerpoint listed. Are those "third party apps"???  Shall I delete them?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you attach a screenshot showing the tools you're using to edit the photos in question? This would help to see if it's the Dropbox editor, or another tool.

  • shirley s.2's avatar
    shirley s.2
    Explorer | Level 3
    2 years ago

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Is there anything new or different about these new images in how they were originally created?

       

      Do new images uploaded now also experience the same behavior?

      • shirley s.2's avatar
        shirley s.2
        Explorer | Level 3
        2 years ago

        If I remove the jpgs to the C drive (give up on DropBox) then everything is fine. The photos are back to normal. I have quite an investment in DropBox and I would rather stay with it.

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