Forum Discussion

shirley s.2's avatar
shirley s.2
Explorer | Level 3
2 years ago

Cropping or color adjusting JPGs using Dropbox results in them turning upside down!

I took photos on my Android, uploaded them to Dropbox, and they all looked fine, correctly oriented.  I then decided to crop some of them and adjust the color on a few (some things are worth waiting ...
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shirley s.2's avatar
shirley s.2
Explorer | Level 3
2 years ago

Yes, but no luck yet.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

shirley s.2, one last thing I’d like to clarify; did you upload those images to your Dropbox account manually via the mobile app or automatically via camera uploads?

 

Other than that, I could find your support ticket in our system and I can see you just had an update from our specialized team. I’ve also left them a note with our convo here.

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