Forum Discussion

Marcus D.9's avatar
Marcus D.9
Explorer | Level 4
2 years ago

Delete more than 1000 files at a time

Trying to clean up my Dropbox account of unnecessary files, particularly photos being auto-backed up from my iPhone. I’m using the iPad app, and just spent well over an hour meticulously selecting 18...
Delete
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Marcus D.9, thanks for reaching out to the Dropbox Community.

 

And thanks for sharing your experience with us and keeping us updated on the process.

 

Were you eventually able to delete the files?

 

We do appreciate your feedback on this as well and I have passed your comments along to our team.

 

Thanks.

Marcus D.9's avatar
Marcus D.9
Explorer | Level 4
2 years ago

Hi, Hannah. Just to reiterate my experience:

 

  • I marked ~1800 files for deletion
  • Realized I could only delete 1000 at a time
  • Opted to “Star” the 1800 files
  • Navigated to Starred items on desktop browser
  • Verified that I could indeed select/delete Starred items in bulk on browser
  • However noticed only 600 of the originally selected 1800 items were Starred

 

So while I think I now understand the intricacies of the system and what I can and can’t do, I still unfortunately need to go through and manually select files again for deletion. And this was just a first pass, as I have thousands of items I intend to go through and selectively delete those which are no longer needed. I just now understand that I can only do this 1000 items at a time.

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