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Victor C.9's avatar
Victor C.9
New member | Level 2
2 years ago
Solved

Deleted a folder but it still shows up on the left sidebar on the website

I deleted one folder went to delete permanent option why I still see them in the folder left section of Dropbox. 

Delete
Web
  • Hannah's avatar
    Hannah
    2 years ago

    Thanks for bringing this to our attention, Victor C.9.

     

    That's strange indeed.

     

    Can you clear your browser's cache, to see if that helps? 

     

    I'd suggest trying from another browser as well, to see if it appears there as well.

     

    Keep me posted.

3 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for bringing this to our attention, Victor C.9.

     

    That's strange indeed.

     

    Can you clear your browser's cache, to see if that helps? 

     

    I'd suggest trying from another browser as well, to see if it appears there as well.

     

    Keep me posted.

  • Victor C.9's avatar
    Victor C.9
    New member | Level 2
    2 years ago

    Checked on the Iphone app and folders didn't show up and now clearing browser cache fix the problem.

    Thanks

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Happy to hear that, Victor!

     

    If you need anything else, let us know.

     

    Have a great day!

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