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Doble G's avatar
Doble G
New member | Level 2
3 years ago
Solved

Deleted file

Hi! I deleted a file five months ago. I was wondering if I could recover it paying the Professional plan or it will only work for files deleted 180 days from the moment I get that plan.

 

Thanks!

Delete
  • Mark's avatar
    Mark
    3 years ago

    Hi Doble G 

     

    Unfortunately the 180 day recovery window only works from the day of purchase, so, it wouldnt work on a file deleted over 30 days ago. 

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi Doble G 

     

    Unfortunately the 180 day recovery window only works from the day of purchase, so, it wouldnt work on a file deleted over 30 days ago. 

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