Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to delete a folder it reappears a moment later. If I move it into another folder, the same thing happens. I have checked and all my other devices are switched off or not trying to sync while I am doing this. Any advice on how to stop it?
Thanks!
The web interface should only recreate the folder if a device connected instructs it to.
So one of your devices must not be selectively synced, or has some greater issue.
(1) Check each device to see if the folder is present on the device, and remove it. If it comes back its not that device that ordered it created. If it wont delete then thats the device that cant delete it so orders it recreated. Fix that device.
(2) Failing that, take all devices off line, delete the folder via the web, then bring devices online one by one, and watch for the folder being created, when it is, it was the device you just brought online.
83 Replies
Replies have been turned off for this discussion
Have you tried TSP's suggestion above:
"For others – this seems to work:
- Go to Dropbox Bad Files Check
- Manually rename all reported files on the Dropbox website
- Check again if all errors have been corrected
This is a tedious process when you have thousands of bad files. So prepare for hours of manual renaming :("
This is what I had to undertake in full. It works online, not locally. Then I was able to delete folder and get rid of them.
Good luck with sorting this.
Renaming the folder and then deleting it worked for me. I did this on the web/online.
I had this issue show up today and what ultimately solved it for me was unselecting the problematic folder under Preferences/Sync/Selective Sync and then once that was done on all machines, I logged into the browser version of Dropbox and deleted the offending folder. Folder no longer tries to reappear!
