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Joycegtx1951
3 years agoCollaborator | Level 8
Deleting files Windows 11
Since I upgraded to windows 11, now when I delete a file in Windows explorer there’s always a prompt asking if I am sure, it asks me if I want to delete for everyone, because it's online only...... ...
Joycegtx1951
3 years agoCollaborator | Level 8
Thanks for your help. This is a personal plan, when I worked I also used their business plan. I have been retired for 2 years. Not sure what’s going on,
Joycegtx1951
3 years agoCollaborator | Level 8
Again, thanks for your feedback. This issue did not surface until I upgraded to Windows 11. I have confirmed with my employer that I am no longer part of that team. We have only one account. My husband uses the same login credentials as I do. In the root of the dropbox folder there are folders that are shared. However, in our personal drive, none of the files are shared. My files are currently setup for online only. I can't believe there isn't a solution. As I said, if it were a safeguard, why doesn't it happen on my ipad when I try to delete files?
- Megan3 years ago
Dropbox Community Moderator
Hi Joycegtx1951, thanks for the update!
Have you tried uninstalling, then re-installing the app from scratch?
- Joycegtx19513 years agoCollaborator | Level 8Yes, I have uninstalled it, cleared the cache, restarted and reinstalled it two different times
- Megan3 years ago
Dropbox Community Moderator
Hi Joycegtx1951, how are you today?
Could you kindly clarify the syncing status, and version of the app that you use on your end? You can find that by locating your Dropbox icon on your task bar, next to your WiFi and hovering your mouse over it.
Also, if you check the folders online, do they all mention "only you" as the person that can access them? Do they have a two-people-icon on top of them?
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