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Deleting folder problems at dropbox.com
I pressed delete to delete the folder, but "Deleting 1 item" appears at the bottom of the screen, and the square icon spins round and round, but the delete is not possible. Having trouble deleting t...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi messiaen, thanks for bringing this to our attention.
Do you get any errors when attempting to delete files?
Are you trying to deleting files from the Dropbox site or from your computer in the Dropbox folder?
This will help me to assist further!
Hi Jay
Thanks for your reply.
I did get an error if I waited long enough. It reported that it could not delete 2 files (when I attempted to delete two files earlier today).
When I have attempted to delete an empty folder it just appears to hang for several minutes until I gave up. So it may have eventually reported a similar error if I had waited long enough.
All deletions were attempted on the Dropbox site.
I have since installed the desktop version and if I add files to the local folder, they appear on the site; if I delete them in the local folder they are deleted from the site as well.
So the problem appears to be deleting a folder or multiple files on the site. I can delete a single file on the site without problem.
With regards,
Jonathan
