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max87's avatar
max87
Explorer | Level 3
3 years ago

Deleting the app from my phone

If i delete the dropbox app from my phone (android) will i lose all my videos, photos and files if i reinstall the app again? I'm having a hard time with the app since it's been crashing for several days and i can't use it.

Delete
Mobile

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey max87, sorry tom hear about this.

     

    Uninstalling or reinstalling the mobile app on your device wouldn't affect your files in Dropbox in any way.

     

    Before you get to that though, have you tried clearing the app's cache to see if that improves matters for you?

     

    Let me know of any updates!

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