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Danny18's avatar
Danny18
Explorer | Level 3
3 years ago
Solved

deleting uneeded files

I can access files via my mobile app in order to delete them. I cannot do this on the desktop application.
Delete
desktop
Mobile
  • Nancy's avatar
    Nancy
    3 years ago

    Thanks for the screenshot!

     

    You can check which email address is linked to your desktop app with these steps.

     

    If the email address you see there is different to this one, you can sign out and back in to the app with the correct account/email address like this.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the screenshot!

 

You can check which email address is linked to your desktop app with these steps.

 

If the email address you see there is different to this one, you can sign out and back in to the app with the correct account/email address like this.

Danny18's avatar
Danny18
Explorer | Level 3
3 years ago

Thank you for your help. Sorted now.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    It was my pleasure, Danny18!

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