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rjwb's avatar
rjwb
Helpful | Level 7
7 years ago

Dropbox files no longer inherit folder permissions

Within my Dropbox folder, I have sub-folders with different Windows ACL permissions. Up until recently, whenever Dropbox synced a file it inherited its folder permissions perfectly. Now it no longe...
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Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Thanks for the screen grabs rjwb!
 
It looks like the issue lies on the "timesheet RB 1912.xlsx” that’s added from a second device when being synced down to your first device, which wouldn’t inherit the ACL permissions you’ve assigned to the "Timesheets” parent folder. 
 
It would be ideal to see the syncing icons & sync status on the Dropbox folder to form a clearer picture. However, could you include an extra screenshot showing me the ACL permissions set on the second device for the parent folder of the "timesheet RB 1912.xlsx” spreadsheet?
 
I look forward to hearing back from you!
rjwb's avatar
rjwb
Helpful | Level 7
7 years ago

The Dropbox folder is syncing OK as far as I know:

Edited by moderator

On the second device the ACL permissions are:

Edited by moderator

Until recently, Dropbox 'respected' the ACL permissions on both devices and the files inherited the permissions from each device's respective parent folder. Now it seems like Dropbox is insisting files are written with their own specific permissions? This has only been a problem in the last few weeks - I have had this setup running since 2012!

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hmm.. I see.. :thinking: Thanks for all these extra details & visual input rjwb! 
     
    As you mentioned that this has recently changed for you, would it be okay if we continued this discussion via ticket? If you confirm, I’ll create a support request on our system for you & ask a team specialist whether there has been a recent change. 
     
    Thanks again for keeping in touch with me here! 
    • rjwb's avatar
      rjwb
      Helpful | Level 7
      7 years ago

      Yes that's fine

      Thanks!

      • Stiggbert's avatar
        Stiggbert
        Explorer | Level 4
        7 years ago

        Can you update this thread with your findings please. I'm having the exact same problem.

    • alux's avatar
      alux
      New member | Level 2
      6 years ago

      @jane I'm having this exact same problem.  Can you please fill me in on what the resolution was?  Can you please create a support request for me as well, if that's what it takes?  This is a major problem for us.

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