Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Cendrillon's avatar
Cendrillon
Explorer | Level 3
5 years ago
Solved

Dropbox Syncing Without My Permission

Hi!  I am running into a potential problem with Dropbox.  When I started up my Windows 10 PC this evening, the Dropbox desktop app on my screen immediately started syncing, even though I had not prompted it to do so.  I quickly clicked "Pause syncing", and then selected "Indefinitely".  Now, the Dropbox desktop app on the lower right corner of my screen has a little yellow circle on it with a pair of vertical lines indicating that syncing has paused and is still in pause mode.  I want to do a reset so that the app will no longer be in pause mode, but I do not want it to resume syncing, either.  How do I do this?

  • Jay's avatar
    Jay
    5 years ago
    The Dropbox desktop application would only sync other computer folders (namely Desktop, Documents and Downloads) if you enabled the computer backup feature.

    If it's disabled, all that would be synced are the files in the Dropbox folder itself. It doesn't sync your entire computer, as this feature isn't available on Dropbox.

18 Replies

Replies have been turned off for this discussion

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!