Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

rjwb's avatar
rjwb
Helpful | Level 7
7 years ago

Dropbox files no longer inherit folder permissions

Within my Dropbox folder, I have sub-folders with different Windows ACL permissions. Up until recently, whenever Dropbox synced a file it inherited its folder permissions perfectly. Now it no longe...
desktop
Organize
sort
sync
upload
windows
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hmm.. I see.. :thinking: Thanks for all these extra details & visual input rjwb! 
 
As you mentioned that this has recently changed for you, would it be okay if we continued this discussion via ticket? If you confirm, I’ll create a support request on our system for you & ask a team specialist whether there has been a recent change. 
 
Thanks again for keeping in touch with me here! 
rjwb's avatar
rjwb
Helpful | Level 7
7 years ago

Yes that's fine

Thanks!

  • Stiggbert's avatar
    Stiggbert
    Explorer | Level 4
    7 years ago

    Can you update this thread with your findings please. I'm having the exact same problem.

    • rjwb's avatar
      rjwb
      Helpful | Level 7
      7 years ago

      Will do - I suspect I will just be told that I am using Dropbox in an unsupported configuration - but let's see.

      I am already looking for alternatives to Dropbox on that basis, but it's a shame that something that has been working for 8 years should now break. It's also pretty fundamental to Windows that applications respect ACL permissions on a folder!

      • KiwiMark's avatar
        KiwiMark
        Explorer | Level 4
        7 years ago

        I also have the same problem. Files are synced from a remote user but specific inheritable permissions are not applied.  This applies to every file that is synced into the folder rather than saved into the folder. My symptoms are exactly the same as rjwb.

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Thanks for the quick confirmation rjwb!
     
    I’ve just sent you a brief message through our support system. Please have a look at your inbox when you have some spare time & we’ll take it from there. 
     
    I’ll be awaiting your next email! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!