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Picky1's avatar
Picky1
Explorer | Level 4
5 years ago
Solved

Dropbox has disappeared from Windows File Explorer

Running Windows 10 home edition version 2004. Dropbox always used to appear in the File Explorer alongside my PC, Google Drive and One Drive. It has now disappeared and can only be accessed by clicki...
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  • Daphne's avatar
    Daphne
    5 years ago

    Hey there Picky1!

     

    It looks like you have the navigation panel disabled, where you would see your quick access options.

     

    When you open the File Explorer, from along the top please select "View". Underneath you should see the option "Navigation pane" to the far left, which you will need to click.

     

    Then make sure the menu option has the option "Navigation pane" ticked. That should allow you to see your quick access options.

     

    Let me know if that does the trick!

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

I'm glad to hear that worked Picky1!

 

I'm just a post away if you need anything else. 😁

 

Hope you have a wonderful rest of your week!

TasM's avatar
TasM
New member | Level 2
5 years ago

Hi,

 

I had a similar issue and fixed it by

- opening DROPBOX PREFERNCES

- SYNC tab

- SELECTIVE SYNC

- untick all the folders that don't appear in Windows Explorer, select UPDATE

- re-open SELECTIVE SYNC and re-tick the folders and select UPDATE

- the files should appear in Windows Explorer

 

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