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katebauer's avatar
katebauer
New member | Level 2
2 years ago
Solved

Dropbox immediately deleting files after they're uploaded

When I upload any file, dropbox is immediately sending the file to trash. I cannot find anywhere in settings that is a reason for this. Any idea?

Delete
upload
  • katebauer's avatar
    katebauer
    2 years ago

     Please disregard. The client has figured it out as user error 🙂 Thank you for your help

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey katebauer, thanks for joining our Community!

     

    That's really strange, indeed, but let's see what we can find.

     

    How are you uploading the files to Dropbox?

     

    And what do you see about this in your events page?

     

    Keep me posted.

    • katebauer's avatar
      katebauer
      New member | Level 2
      2 years ago

      Uploading via the website. I have attached the message received when uploading. Everything on events page looks fine to me. But then when go into deleted folders find the file just uploaded. 

      • katebauer's avatar
        katebauer
        New member | Level 2
        2 years ago

         Please disregard. The client has figured it out as user error 🙂 Thank you for your help

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