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gswave's avatar
gswave
Explorer | Level 4
7 years ago

Dropbox keeps crashing and restarting itself in an infinite crash loop

Since yesterday, Dropbox is stuck in a crash/restart loop, I'm on Mac OS Mojave. I tried: Installed the last stable version and still in the crash loop. Installed the last beta version and still in t...
Delete
desktop
sync
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago

That's great, chiaochun! Thanks for keeping me in the loop. 

Let me know if you have any other questions and, in the meantime, have a wonderful day ahead! :grin:

LAkiyama's avatar
LAkiyama
New member | Level 2
7 years ago

The advanced reinstall worked for me as well, although I couldn't avoid resyncing my content.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Glad to hear that, LAkiyama! 

    I just wanted to mention that if you don't want to re-download your files from the beginning, you can choose the Advanced option during the installation option. 

    You can find more info in Walter's post in this thread. 

    I hope this helps!

  • davidmatos's avatar
    davidmatos
    Helpful | Level 5
    6 years ago

    Same here an different computers (all running updated Catalina macOS, but problem persists for more than a year). Dropbox constant connection issues/crashes/restarts are extremely annoying and time-consuming. Ignoring the issue won’t make it go away, you know?… It is however confirming the consistent unreliability of Dropbox.

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