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Forum Discussion

gswave's avatar
gswave
Explorer | Level 4
7 years ago

Dropbox keeps crashing and restarting itself in an infinite crash loop

Since yesterday, Dropbox is stuck in a crash/restart loop, I'm on Mac OS Mojave. I tried: Installed the last stable version and still in the crash loop. Installed the last beta version and still in t...
Delete
desktop
sync
LAkiyama's avatar
LAkiyama
New member | Level 2
7 years ago

The advanced reinstall worked for me as well, although I couldn't avoid resyncing my content.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Glad to hear that, LAkiyama! 

I just wanted to mention that if you don't want to re-download your files from the beginning, you can choose the Advanced option during the installation option. 

You can find more info in Walter's post in this thread. 

I hope this helps!

  • davidmatos's avatar
    davidmatos
    Helpful | Level 5
    6 years ago

    Same here an different computers (all running updated Catalina macOS, but problem persists for more than a year). Dropbox constant connection issues/crashes/restarts are extremely annoying and time-consuming. Ignoring the issue won’t make it go away, you know?… It is however confirming the consistent unreliability of Dropbox.

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