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RobLatour's avatar
RobLatour
Helpful | Level 6
5 years ago
Solved

Dropbox not syncing - as of about 2 days ago

My dropbox folder on my Windows 10 (v20H2) PC has stopped syncing.   I think perhaps it was because I ran an automated upgrade to the Dropbox software yesterday and perhaps something went wrong - b...
Delete
desktop
sync
  • RobLatour's avatar
    RobLatour
    5 years ago

    It seems to be back working again.  But only after I disconnected my IFTTT applet and then connected that same IFTTT applet again.

petera2's avatar
petera2
Explorer | Level 3
5 years ago

The issue is not fixed on my workstation. Dropbox on my laptop seems to be working fine in that it can upload files, but still cannot get new files and updates from my workstation. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey there funkusty & petera2; if you're still having issues with this, could you reboot your computers and let us know if syncing gets stuck again? 
  • petera2's avatar
    petera2
    Explorer | Level 3
    5 years ago

    Did a restart and a full shutdown. Dropbox sync is still stuck.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      Thanks for the quick follow up petera2; much appreciated!

      If it's stuck at the exact same number of files for an unusually large amount of time (this could depend on the size of your Dropbox folder), can you try fixing your hardlinks and permissions as outlined here?

      Keep us in the loop!
      • petera2's avatar
        petera2
        Explorer | Level 3
        5 years ago

        Did a fix of hard links and permissions. Still not syncing. After I applied the fix, it said syncing 268 files. Did a system restart and it back stuck syncing the same 16files.

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