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Kismuntr's avatar
Kismuntr
Explorer | Level 4
2 months ago

Dropbox syncing files already deleted from laptop and Dropbox

Device / System Acer Laptop / Windows 10 / latest app and browser Question or Issue Hello! I have deleted a folder containing a big amount of references (I am an artist) which has collected around...
Delete
desktop
sync
Kismuntr's avatar
Kismuntr
Explorer | Level 4
2 months ago

Hello!
No backups exist (and no backup function seems to be enabled), neither on the main laptop nor the external hardrive (which is not permanently connected to the laptop, if that is any help).

The screenshots are in German so I hope they help:

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey Kismuntr - thanks for the screenshot and guten Abend von mir. 

    Can you please clarify if the folder you deleted was available offline on your computer or online-only? 

    If you still see it in the web browser, can you try clearing your cache and/or another browser to delete it again and let us know how it goes? 

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