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Kismuntr's avatar
Kismuntr
Explorer | Level 4
2 months ago

Dropbox syncing files already deleted from laptop and Dropbox

Device / System Acer Laptop / Windows 10 / latest app and browser Question or Issue Hello! I have deleted a folder containing a big amount of references (I am an artist) which has collected around...
Delete
desktop
sync
Kismuntr's avatar
Kismuntr
Explorer | Level 4
2 months ago

The app has been rebooted. Laptop has also been rebooted. 
"Fix Permissions" does not register (no reaction, just the button flickering upon click). 
"Fixing Hardlinks" gave me a prompt that hardlinks are being fixed, but no effect on the stuck sync. 
Rebooted the app again and now it seems to register that I saved new files (the screenshots shared here) but it hops around between the numbers 96.665 - 96.667 with no further progress.


I logged into dropbox directly from my browser (firefox) to check if the files might still be there but I deleted them permanently so there shouldn't be anything left for dropbox to sync/download.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi there, Kismuntr, is the syncing still stuck like that?

    Also, how many files do you currently have in your Dropbox folder?

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