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Kismuntr's avatar
Kismuntr
Explorer | Level 4
2 months ago

Dropbox syncing files already deleted from laptop and Dropbox

Device / System Acer Laptop / Windows 10 / latest app and browser Question or Issue Hello! I have deleted a folder containing a big amount of references (I am an artist) which has collected around...
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desktop
sync
Kismuntr's avatar
Kismuntr
Explorer | Level 4
2 months ago

Hello Hannah​ 
Yes, the sync is still stuck. I checked in with my other connected devices (Android Phone, Ipad, and a second laptop) and all those devices are fine. No syncing troubles. They state everything is up to date. It seems to be just this device. 

I have several hundred thousand files, as I am an artist and photographer and store all my pictures, photos, references, etc, on dropbox.
(I am running a properties check on my Dropbox folder and will update as soon as possible with the exact value).

Here a screenshot of the main folder that contained the subfolders I deleted. The main folder shows the syncing symbol but inside everything is up to date (and the folders I deleted are actually gone, both on this device and on dropbox.com)



Edit:
I got an error message from my device about storage space running low and checked the Appdata folder connected to dropbox. Could this perhaps be connected to it?  
Because the main reason why I deleted all those files was exactly that. I moved a big amount of files, storage space ran low (due to Appdata filling up), I transferred those files to an external harddrive and deleted the folders/files on my device and dropbox.com in hopes it would not sync anymore and not further fill the Appdata folder, it synced fine once, then it began resyncing all those deleted files. And now it seems to be stuck trying to still sync files that are not there anymore.

Edit 2:
Now syncing jumped to 146.239 files. No change in the folders coming from me besides saving the screenshots that I am sharing.

 

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