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Kismuntr's avatar
Kismuntr
Explorer | Level 4
2 months ago

Dropbox syncing files already deleted from laptop and Dropbox

Device / System Acer Laptop / Windows 10 / latest app and browser Question or Issue Hello! I have deleted a folder containing a big amount of references (I am an artist) which has collected around...
Delete
desktop
sync
Kismuntr's avatar
Kismuntr
Explorer | Level 4
2 months ago

Follow up (Since I cannot edit my post anymore) here is the result from the properties check:
Size: 1,04 TB
On Disc: 628 GB
Total: 568.532 Files | 10.196 Folders

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Kismuntr​, thanks for the added info! 

Do you have any third party app, proxy, VPN, firewall, security software, or even ISP/router settings that could be hindering the syncing process? If so, then could you try temporarily disabling those? Maybe that will do the trick.

You may additionally keep in mind that it seems that you have more than 300K files inside your Dropbox folder, which could be the culprit for the performance issues you’re having (you can also read more details here).

If I were you, I'd try to remove some folders with the help of selective sync.

I'll be waiting for your updates! 

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