Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Kismuntr
2 months agoExplorer | Level 4
Dropbox syncing files already deleted from laptop and Dropbox
Device / System Acer Laptop / Windows 10 / latest app and browser Question or Issue Hello! I have deleted a folder containing a big amount of references (I am an artist) which has collected around...
Kismuntr
2 months agoExplorer | Level 4
Hi Megan
I logged out of the app as you suggested. Now the app won't let me log in anymore. It requires a new location for the Dropbox folder and, as far as I understood, the app wants to resync all my files that are already existing on this device into the new folder. Choosing the same location is not possible. It is basically setting up dropbox on my device brandnew despite there already being a dropbox folder with all my files. Since I am unable to do so I can also not log into the app anymore.
- Megan2 months ago
Dropbox Community Moderator
Hey Kismuntr!
You should be able to relink the app to your existing Dropbox folder. During the installation process you should be able to see the 'advanced' setup.
This should allow you to choose the parent folder of the existing Dropbox folder as the location for the new install, so as to merge the folders without re-downloading the files.
Can you try out these steps, and let me know how they work out for you?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!