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ndbox12's avatar
ndbox12
New member | Level 1
11 months ago

Dropped a file into my Dropbox folder and don't know how to get it out

I have a project ive been working on for a while, and i decided to drag and drop it into my dropbox folder through my file explorer window. 

But then i realized the file size was multiple gb and i couldnt take it out of dropbox! how do i undo this?? pls help!

desktop
Organize
sync

13 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    How are you moving the folder exactly ndbox12? Can you maybe send me a screenshot of the options you get? 

  • ndbox12's avatar
    ndbox12
    New member | Level 1
    11 months ago

    Im trying to drag the folder back into my downloads folder but the only option is copy, and it’s a 10 gb file. Im not at my computer right now so I don’t really know what the status is.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey ndbox12 - thanks for posting on our Community!

    You should be able to move the file out of your Dropbox folder normally. Are you getting an error when trying to move it back?

    What is the app's status as shown in your system tray/menu bar? 

    Let us know more and we'll take it from there. 

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