Forum Discussion

sfemet's avatar
sfemet
Helpful | Level 6
2 years ago

Editing PDF or JPG files in my macOS Dropbox folder creates a copy

Hello, System: MacOS 12.7.4, Dropbox 198.4.7615 All files are stored locally in Users>Username>Library>CloudStorage>Dropbox   Issue: When I open a pdf or jpg file in my Dropbox folder to make...
desktop
edit
Mac
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the update, sfemet.

 

Does the Dropbox app sync the changes you make to your files otherwise?

 

If you were to edit a file from your local Dropbox folder on the MacOS 12.7.4 computer, do the changes sync to your account online and your other computer?

sfemet's avatar
sfemet
Helpful | Level 6
2 years ago

Yes. I edited an RTF file just now. It immediately updated on my 10.14 system and online.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey sfemet, would you mind sending us a screenshot of the properties of a file that's showing this behavior?

     

    Also, how are you opening and editing the files?

    • sfemet's avatar
      sfemet
      Helpful | Level 6
      2 years ago

      I am editing the files with Preview.

       

      The behavior happens with every PDF or JPG file, there are hundreds from different sources. For example, I have a folder with my family history research files, downloaded from Ancestry.com (JPG scans) or archives (PDF). I annotate my monthly credit card statements (PDF).

       

      I checked the Sharing & Permissions in the Get Info window, I have Read & Write permission. I've attached a couple of screenshots of the properties of 2 files, personal info is redacted.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi sfemet, thanks for the info. We're not able to duplicate this behavior on our devices, so it's possible that it could be a device or app specific issue on your machine.

         

        Could you try editing the PDF in another application to see if the same behavior occurs?

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