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sfemet's avatar
sfemet
Helpful | Level 6
2 years ago

Editing PDF or JPG files in my macOS Dropbox folder creates a copy

Hello, System: MacOS 12.7.4, Dropbox 198.4.7615 All files are stored locally in Users>Username>Library>CloudStorage>Dropbox   Issue: When I open a pdf or jpg file in my Dropbox folder to make...
desktop
edit
Mac
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Since it sounds like something done by the app you're using, there isn't much else we can suggest for troubleshooting this matter. Perhaps there is a setting within Preview that causes this?

sfemet's avatar
sfemet
Helpful | Level 6
2 years ago

I have checked the preferences in both versions of Preview, they are identical.

 

I also looked at the System Information

(About this Mac>System Report>Software>Applications)

Preview version 11 is listed as “Universal"

Preview version 10 is listed as "64-bit"

Near as I can make out, that is the only difference, being that version 11 is for Intel and M chip macs, version 10 is for Intel only.

 

Anyway, I admit this is a very unique issue and I appreciate your help. I would appreciate it if this thread was not marked “solved” since a resolution was not found.

 

I have also posted this on an Apple Community page, it will be interesting to see if they are willing to help as much as your team was.

  • sfemet's avatar
    sfemet
    Helpful | Level 6
    2 years ago

    Hello again,

    A followup post:

    1. I just got a new MacBook Air M2 running Sonoma. The issue does not happen at all. I opened a PDF, rotated a page, no copy created, smooth as glass. Same with a JPG. All good. The weird only happens on my 12.7.5 system.

    2. No one on the Apple message board has replied to my post.

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